At Christopher Knight Home Shop, we believe that creating your perfect outdoor sanctuary should be a seamless and secure experience, extending beyond our premium furniture to include the protection of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit outdoors-furnish.com.

1. Information We Collect

To provide you with our premium outdoor furniture shopping experience, we collect the following types of information:

Personal Information

  • Contact Details: Name, email address, phone number
  • Shipping Information: Delivery address, shipping preferences
  • Payment Information: Credit card details (processed securely through encrypted systems), billing address
  • Account Information: Username, password (encrypted), purchase history

Technical Information

  • Device Data: IP address, browser type, operating system
  • Usage Data: Pages visited, time spent on site, products viewed
  • Location Data: General geographic location for shipping and tax purposes

2. How We Use Your Information

We use your information with the same care and attention to detail that we put into crafting our outdoor furniture collections:

  • Order Processing: To process and fulfill your purchases of our all-weather wicker, aluminum patio furniture, and outdoor decor
  • Customer Service: To provide personalized assistance and support
  • Website Improvement: To enhance your shopping experience and optimize our website
  • Marketing Communications: To send updates about new fire pit sets, garden sculptures, and seasonal promotions (with your consent)
  • Security: To protect against fraud and maintain transaction security
  • International Operations: To facilitate global shipping while excluding unavailable Asian countries and remote locations

3. Data Sharing and Disclosure

We treat your data with the same reliability we build into our rust-resistant aluminum frames:

  • Service Providers: We share data with trusted partners for payment processing, shipping, and website operations under strict confidentiality agreements
  • Legal Requirements: We may disclose information when required by law or to protect our rights and safety
  • Business Transfers: In the event of merger or acquisition, customer data may be transferred to the new entity
  • International Transfers: Data may be processed globally, consistent with our worldwide shipping policies

We never sell your personal information to third parties.

4. Data Storage and Security

Just as our all-weather furniture withstands the elements, our security measures protect your data:

  • Encryption: All transactions protected through encrypted systems
  • PCI DSS Compliance: We maintain industry security standards for payment processing
  • Secure Storage: Data stored on protected servers with limited access
  • Retention: We retain data only as long as necessary for business purposes or as required by law
  • Real-time Monitoring: Continuous fraud monitoring and prevention systems

5. Your Rights and Choices

You have control over your personal information, including:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Opt-out: Unsubscribe from marketing communications at any time
  • Data Portability: Request your data in a readable format
  • Consent Withdrawal: Withdraw consent for data processing where applicable

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

  • Essential Cookies: Required for website functionality and secure checkout
  • Analytics Cookies: Help us understand how customers interact with our site
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Show relevant products like outdoor dining sets and garden decor

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

7. International Data Transfers

As a global retailer serving most countries worldwide (excluding some Asian countries and remote locations), your data may be transferred internationally. We ensure adequate protection through:

  • Standard contractual clauses
  • Adequacy decisions
  • Other approved transfer mechanisms

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us immediately.

9. Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be notified through our website or email. Continued use of our services constitutes acceptance of updated terms.

10. Contact Information

For privacy-related inquiries or to exercise your rights, please contact us:

Christopher Knight Home Shop
Email: [email protected]
Address: 4868 Calvin Street, Baltimore, US 21202

We typically respond to privacy inquiries within 5-7 business days.

At Christopher Knight Home Shop, we’re committed to protecting your privacy with the same dedication we bring to crafting your outdoor oasis. Shop with confidence, knowing your data is as secure as our premium outdoor furniture.