Welcome to Christopher Knight Home Shop. These Terms and Conditions govern your use of our website and purchases from our store. By accessing our site and making purchases, you agree to be bound by these terms.
1. Acceptance of Terms
By accessing and using outdoors-furnish.com (the “Site”), you accept and agree to be bound by these Terms and Conditions. If you disagree with any part, please discontinue use immediately.
2. User Responsibilities
Account Integrity
- Provide accurate and complete registration information
- Maintain confidentiality of your account credentials
- Notify us immediately of any unauthorized account activity
Prohibited Activities
- Misuse of site content or intellectual property
- Attempting to interfere with site functionality
- Providing false or misleading information
- Violating any applicable laws or regulations
3. Products and Services
Product Descriptions
We strive to accurately display our outdoor furniture and decor products. However, slight variations in color or texture may occur due to monitor settings and natural material characteristics.
Product Availability
All items are subject to availability. We reserve the right to discontinue any product without notice.
Non-Returnable Items
For safety and hygiene reasons, the following cannot be returned:
- Fire Pits & Outdoor Heaters
- Fountains, Ponds & Accessories
- Custom or Made-to-Order Items
- Assembled, used, or damaged items
4. Order and Payment Terms
Order Processing
- Orders processed within 1-2 business days
- Extended processing possible during peak seasons
- Order confirmation does not guarantee final acceptance
- We reserve the right to cancel orders for any reason
Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Pricing and Taxes
All prices are in US dollars. Customers are responsible for any customs duties, taxes, or import fees in their region.
5. Shipping and Delivery
Shipping Methods
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)
- Free Shipping: Orders over $50 via EMS (15-25 business days after shipping)
Shipping Limitations
We ship globally except to some Asian countries and remote areas. Delivery times are estimates and may vary due to customs processing.
Important: Customers are responsible for providing accurate shipping addresses. Incorrect addresses may result in additional shipping fees or order cancellation.
6. Returns and Refunds
Return Policy
- 15-day return policy from delivery date
- Items must be unused, undamaged, and in original packaging
- Original receipt or proof of purchase required
- No restocking fees for eligible returns
Return Process
- Submit return request to [email protected]
- Receive Return Authorization Number
- Repackage item with all original materials
- Ship to provided warehouse address
- Receive confirmation upon processing
Refund Timeline
- Processing: 3-5 business days after return receipt
- Credit Card/PayPal: 5-10 business days to appear
- Original shipping fees non-refundable
7. Intellectual Property
All content on this site, including text, graphics, logos, and images, is the property of Christopher Knight Home Shop or our content suppliers and protected by international copyright laws.
Permitted Use
You may view and print content for personal, non-commercial use. Any other use requires our prior written consent.
8. Limitation of Liability
Christopher Knight Home Shop shall not be liable for:
- Delays beyond our reasonable control
- Incorrect product use or assembly
- Minor variations in product appearance
- Consequential or incidental damages
Our maximum liability shall not exceed the purchase price of the products in question.
9. Privacy and Data Protection
We respect your privacy and protect your personal information according to our Privacy Policy. We collect only necessary information to process your orders and improve your shopping experience.
10. Governing Law
These Terms and Conditions are governed by the laws of the State of Maryland, United States. Any disputes shall be resolved in the courts of Baltimore, Maryland.
11. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the Site. Continued use constitutes acceptance of modified terms.
12. Contact Information
Christopher Knight Home Shop
Email: [email protected]
Address: 4868 Calvin Street, Baltimore, US 21202
Response Time: Typically within 2 business days
13. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Christopher Knight Home Shop regarding your use of the Site and purchase of our products.
Thank you for choosing Christopher Knight Home Shop for your outdoor furnishing needs. We’re committed to providing premium products and exceptional service as you create your perfect outdoor sanctuary.
